Bug #800


Error: SSH tunnel setup failed (exit code: 1)

Added by Christopher Bridenstine 4201 days ago. Updated 4201 days ago.

Status:Feedback Start:01/16/2013
Priority:Normal Due date:
Assigned to:- % Done:


Target version:-

Found in Version:

Votes: 0


While attempting to connect to a remote server through the windows client, I received the following error message in a popup window:

An error occurred while connecting to the engine!

Engine URL:
Error: SSH tunnel setup failed (exit code: 1)

SSH program: plink.exe
SSH parameters: -batch -N -X -l XXUSERNAMEXX -i "C:\Users\Username\key.pem" -P 22 -L -R -C XXSERVERXX

Program Error:
Unable to use key file "C:\Users\Username\key.pem" (OpenSSH SSH-2 private key)
Using username "XXUSERNAMEXX".
FATAL ERROR: Disconnected: No supported authentication methods available

Program Output:

The client configuration has been around for while and was unused for a few months. The server's IP address changed during the downtime and the used configuration simply changed the server's IP. I've double check and the server's IP and ports are correct. I have no trouble connecting to the server on the previously existing linux installs.

I may try removing the client and config files and starting over with a fresh install. I will also restart the windows session to see if the client is simply flaking out after a bad previous connection.


Updated by Mirco Bauer 4201 days ago

  • Status changed from New to Feedback
Program Error:
Unable to use key file "C:\Users\Username\key.pem" (OpenSSH SSH-2 private key)

Check that the file exists and you can open it. If that works, are you sure OpenSSH keys are supported? to my knowledge you need to convert them to some putty format using the putty key tool.

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